Frequently Asked Questions
Everything you need to know about your Imperial Performance experience.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I track my delivery?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, Imperial Performance ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
Yes, all Imperial Performance products come with a standard one-year manufacturer's warranty against defects in materials and workmanship.